6. complaints, RIGHT of WITHDRAWAL AND REPLACEMENT (Reference: the consumer code)
6.1 complaints must be forwarded to the e-mail address info@wildbike.it, taking care to indicate the references of the order.
6.2 the RIGHT of WITHDRAWAL: If the customer is a consumer (i.e. a natural person who buys goods for purposes not related to his professional activity) shall be entitled to withdraw from the contract of purchase for any reason, without explanation and without penalty, except as expressly indicated in subsequent paragraphs 6.4, 6.6 and 6.7.
6.3 in order to exercise this right, the customer must send to Quattrotempi a communication to that effect, no later than 5 days from the date of receipt of the goods. Such notification must be sent by registered letter with acknowledgement of receipt, addressed to Quattrotempi di Marco Luttazi & Co. SAS-Largo f. Neri sn-loc. Paciana – 06034 Foligno (PG) or by certified mail (quattrotempi@messaggipec.it). Once you have received the notice of withdrawal, the customer shall inform the Quattrotempi SAS instructions on how to return merchandise must be receivedwithin 10 days from the authorization.
6.4 the right to withdrawal is however subject to the following conditions:
-The right applies to product purchased in its entirety; It is not possible to exercise withdrawal only on part of the purchased product;
-the right does not apply if there are any signs of wear, even partial, of the goods and of any materials;
-the right does not apply to audiovisual products or computer software in sealed package (including those annexed to hardware) once opened;
-the right does not apply to packaged products, products manufactured on specifications requested by the customer, clearly personalized or which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly. The purchased goods must be intact and returned in the original package, complete in all its parts (including packaging and any documentation and accessory equipment: manuals, cables, etc.); to limit damage to the original package, we recommend to provide a suitable packaging. On the neck must be stated, clearly and prominently, the return number provided by SAS Quattrotempi, shipping costs for returning products, in case of application of the right of withdrawal, are payable by the customer, as well as any costs for packaging and/or ancillary services. The expedition up the certificateof receipt in our warehouse, is under the full responsibility of the customer. In case of damage of the goods during transport, Quattrotempi will give the customer notice of the incident (within 5 working days from receipt of the goods in their warehouses), to enable it to make a timely complaint against the carrier and obtain a refund of the value of the property (if insured); in this case, the product will be made available to the customer for its restitution, simultaneously eliminating the request for withdrawal. Quattrotempi is not responsible in any way for damages or theft/loss of goods returned by uninsured shipments. Upon delivery to their stores, the product will be examined to assess any damages or tampering not caused by transport. If the packaging and/or original packaging are damaged, Quattrotempi will cancel the amount of reimbursement of recovery costs.
6.5 Notwithstanding any costs of recovery for damage to the original packaging, Quattrotempi will give a discount to the customer for the amount relating to products returned minus shipping costs incurred in sending the first shipment. The only charges payable by the customer shall be those relating to the shipment for returning products. No other penalties will be applied. The refund will occur with a discount couponusable within 60 days at the store, to purchase other items for sale and available.
6.6 The right of withdrawal expires, for lack of the essential integrity of the asset (and/or its contents), in cases in which Quattrotempi SAS finds:
-lack of external packaging and/or original internal packaging;
-the absence of integral elements of the product (accessories, cables, manuals, etc.);
-damage to the product otherwise than by its transportation.In the case of forfeiture of the right of withdrawal, Quattrotempi will return to sender the good purchased, charging at the same shipping cost.
6.7 some products for sale include informative note tab "right of withdrawal: not applicable". These products are supplied upon customer's request. ON THESE PRODUCTS IN NO EVENT AND UNDER NO CIRCUMSTANCES WILL BE APPLICABLE ON THE RIGHT OF WITHDRAWAL.
- Home
-
Categories
- Furniture and garage
- Motorcycle clothing and Helmets
- Ignition
-
Shock absorbers and kit
- Suspension lowering Kit
- Rear and front suspension kits
- And front forks suspension
-
Rear suspension
- Rear air suspension Legend for Harley Davidson
- Bitubo Suspension for Harley Davidson
- Lowering Shock absorbers Harley Davidson
- Rear shock adsorber for Indian
- Rear Shock Absorbers Drag Specialties
- Rear Shocks adsorber
- Progressive Suspension 412 series shocks
- Progressive Suspension shocks 413 series
- Shocks Progressive Suspension series 422
- Rear Shocks Progressive Suspension 430 Series
- Bitubo WMT shock absorbers for motorcycles
- Progressive Suspension shocks 812 series
- Closeouts corner!!
- Antitheft Lock disk and alarm
-
Saddlebags & accessories
- Leather tank bands
- Saddlebags and toolbags kit
- Luggage rack bags
- Hard side bags
- Spare parts and accessories bags
- Elastic spider carrier networks
- Saddlebags Liner
- Single side bags Harley
- Harley swingarm bags
- Single side custom bags
- Tank bags
- Leather saddlebags
- Sidebags in fabric
- Leather Tools Bags
- Sissybar-backpack bags
-
Saddlebags supports
- wheels and accessories
-
Side and frames covers
- Carter and transmission covers
- Battery cover
- Brake Cover
- Cylinder Head Cover
- Chrome controls covers
- Hub cover caps
- Drive shaft cover chrome
- Front fork cover
- Chrome Regulator cover
- Horn cover chrome
- Chrome tank protectors
- Frame covers
- Bolt covers
- Master cilynder covers
- Air Filter Cover
- Choke cable knob covers
- Radiator Cover
- Oil filter cover
- Side covers and neck trim
- Controller cover
- Taillight cover
-
Brake and accessories
-
Lighting
- Auxiliary light Kit
- Support for frames-forks
- Visors for Headlight-Spotlight
- Headlights
- Spot Lights
- Auxiliary mini bullet spotlights
- Contours and chrome trims
- Supporting brackets auxiliary headlights
- Central light support brackets
- Support clamps and brackets
- Taillights
- Turn signal
- Bright LED ornaments
-
Electrical system
-
Handlebars-forks and accessories
- Steering Damper
- Kickstand
- Cables and cable cover
- Controls-Handlebar Switches
- Front Forks
- Brake and clutch levers
- Grips
- Handlebars Harley Davidson
- Universal Handlebars 1" (25 mm)
- Universal Handlebar 7/8" (22mm.)
- Fork clamp assembly
- Complete handlebars with cables
- Triple tree
- Support plates for handlebars
- Plates and Risers Risers
- Mirrors
- Maintenance
-
Multimedia video and audio
- Stereo amplifiers to motorcycles and Quads
- CB antennas for motorcycles and Quads
- Stereo audio speaker kit for handlebars
- Speakers for custom motorcycles
- Headsets for motorcycle helmets
- DC power jacks for motorcycle handlebars
- Radio Console for motorcycles and quads
- Handlebar clamp brackets for devices
- Action Sport Cameras
-
Windshields Fairings-Tips-
- Harley Davidson Windshield
- Windshield for OEM Harley Davidson
- Windshield and fairing for Honda
- Windshield for Indian
- Windshield for Suzuki
- Windshield for Kawasaki
- Windshield for Triumph
- Windshield for Yamaha
-
Batwing fairing windshield
- Spare parts and accessories windshield
- Arlen Ness Fairing
- Universal windshield for custom motorcycle
- Aerodynamics tips
- Fork leg guard windshield
- Cafe Racer Fairing Windshield
- Hand guards
- Fenders & accessories
-
Foot pegs and controls
- License plate holders and accessories
- Engine guards and skid plate
-
Exhaust-mufflers-terminals
- Kawasaki motorcycle exhaust systems
-
Exhaust system Harley Davidson
- Exhausts For Harley Davidson Touring
- Exhausts For Harley Davidson FLD Dyna Switchback
- Exhausts For Harley Davidson Sportster
- Exhausts For Harley Davidson FXD Dyna
- Exhausts For Harley Davidson Softail
- Exhausts For Harley Davidson FXDF/FXFB Fat Bob
- Exhausts Harley Davidson Wide Glide
- Exhaust Harley Davidson V-Rod/Night Rod
- Exhausts Harley Davidson XG Street 750/750A Street Rod
- Exhausts Harley Davidson Softail M-Eight 2018-2024
- Exhausts Harley Davidson FLSB Sport Glide 2018 Up
- Exhausts Harley Davidson RH 975 Nightster 2022-2023
- Exhausts Harley Davidson FXLRS Low Rider S 2021-2023
- Honda motorcycle exhaust systems
- Exhausts for Indian motorcycle
- Motorcycle exhaust Suzuki
- Exhausts for Triumph motorcycle
- Exhausts for motorcycles Yamaha
- Royal Enfield exhaust
- Clamp and adapters for Exhaust
- Finals End Caps for Exhausts
- Exhausts thermal wraps
- Universal Exhaust Systems
- O2 Sensor and accessories
- Exhausts heat shields
- Quiet baffles for exhaust
- Exhausts Harley-Davidson Pan America 1250
-
Seats and accessories
- Tachometer and instruments
- Motorcycle Covers
-
Transmission and accessories
- Screws, nuts, bolts and small parts
- Fuel and air sistem controller
-
Engine and Accessory Kit
- Air Filter Kit S&S
- Motor mount kit and silent block
- Engine oil pressure gauges
- OEM Performance Air Filters
- Cobra Power Flo Air Filter
- K&N air filters RK Series
- Arlen Ness Air Filter Kits
- Big Aircharger Kit K&N
- Air Filter Hypercharger
- Screamin Eagle air filters
- Oil thermometer gauge
- Kit Stage 1 and 2 High Power
- Oil pumps and coolers
- Gasket Kit Engine Harley
- Skull air filters
- Air Kit Velociraptor
- Carburetor Jet Kit
- Dragtron Air Filter Kit II
- Crankcase oil caps
- Harley air filter adapters
- High Flow Sports Air Filters
- Air Filter Kit Roland Sands
- Big Air Kit Baron
- Air Kit Corsair Kuryakyn
- Big Air Kit XXX Baron
- K&N oil filter Hi-Performance
- Big Air Kit Vance & Hines
- Electronic fuel injection components
- Choke control knobs
- High Performance Air Filter Kit
- Motor oil Filter
- Conversion kit cylinder capacity
- Carburetor and accessories
- Tank oil
- Bolt kit engine Harley
- Cams Kit High-Perfomance
- Compression release valves
- Tires & accessories
-
Sissybar-Luggage-Backrests
- Tour-Pak® accessories
- Sissybar pads
- Sissybar Embleme
- Anchor bolt kits
- Luggage racks
- Rear luggage rack
- Raptor Kuryakyn Bar
- Sissybars quick release
-
Sissybar with backrest
- Backrests for Harley Sportster
- Backrests for Harley FXD Dyna
- Backrests for Harley Softail
- Backrests for Harley Fat Bob FXDF
- Sissybar for Harley FXDWG W.Glide
- Sissy bar for Indian
- Honda motorcycle Custom backrests
- Kawasaki motorcycle Custom backrests
- Motorcycle Suzuki Custom backrests
- Motorcycle Yamaha Custom backrests
- Tanks and accessories
- Goggles technical motorcycle
- Closeouts corner!!
- Terms
- Expeditions
- Legal Notice